Soft skills can be considered the skills we use when going about our work.

Soft skills are considered personal strengths and qualities.

Soft skills include honesty, reliability, dependability, punctuality, appearance, attitude, motivation, team player, sense of occasion or relating to others.

Some examples of soft skills statements are;

Appearance - maintains a high standard of personal appearance and realises that first impressions count in a customer service role.

Motivation - enjoys completing the tasks and is prepared to roll up one’s sleeves to get the work done.

Don’t forget to prepare examples of when you’ve done the extra work so you can discuss it in an interview.

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